It's fantastic to see our colleagues going the extra mile to help key workers.
RMB Toyota Darlington Service Advisor, Matthew has recently made the The Northern Echo 'Local Heroes' column, a tribute started to celebrate local heroes. Local Heroes celebrates and recognises those people who work behind the scenes. During the COVID-19 pandemic the local newspaper has placed a focus on recognising every day people performing acts of kindness and generosity during these unprecedented times.
Matthew recently helped a local key worker when they were having trouble with their car. He went above and beyond to ensure this customer could get back to work providing re-habilitation to COVID-19 patients in the community.
"After contacting the garage Matthew waited until the recovery truck dropped myself and my car off. Matthew also sourced a courtesy car so that I could get back to work providing care to COVID-19 patients in the community. If it wasn't for Matthew and in turn RMB Toyota, I would not have been able to work."
Jack Millward, Service Manager at RMB Toyota Darlington said:
“Congratulations to Matthew, it's a delight to see him in our local newspaper. Our NHS and emergency services are doing a great job and RMB Toyota are delighted to be helping support local heroes and help keep them moving.”
Since Matthew's feature in The Northern Echo and in line with Government guidelines, we are delighted to welcome our customers back into our showrooms for Sales, Servicing and Parts. We'd like to thank all of our customers, for your loyalty and understanding, and to our team members for their support and assistance during these exceptional times. Your visit may look a little different, but you can still expect the high levels of service and friendly welcome you are used to at your local RMB Toyota centre.
If you would like an appointment with our sales team, please give us a call and we can arrange a safe visit to the dealership.If you have missed a Service or MOT appointment due to our temporary closure, you can call us to re-book or we will be in touch soon to arrange a new date. For safety and peace of mind, we advise you get your vehicle booked in as soon as possible.