At RMB, we are committed to providing outstanding customer service, whether it’s your first visit to one of our showrooms or your fiftieth. Without the loyalty of motorists from across the north of England, we wouldn’t be the successful business we are today. We want to continue that success by delivering a personal and friendly service you can trust.
As a dealer with a reputation for quality and professionalism, we aim to ensure each and every one of our customers drives away smiling. As such, we value your feedback, be it positive or negative, and use it to improve our service. Whether you’ve visiting us to buy a new car, had your vehicle serviced, or have received help with obtaining a car via the Motability Scheme, we’d like to hear about your experience.
To view some of the reviews that recent customers have left about our dealerships, please browse through the feedback below. You can leave your own review on our Facebook page, via Google, or through an independent review site such as Car Gurus. We’ll be sure to take your feedback on board and, where necessary, act upon it. We look forward to receiving your comments.
RMB Toyota (Teesside): "Excellent Dealership and Staff I love my new Toyota Aygo XPression. Dave Carrigan was very helpful to me. I did quite a few test drives before I finally decided what car to buy. This gentleman was very patient to me and there was no pressure pressed on me to buy the car compared to other garages I have made contact with. It was such a pleasure from the start of the transaction until the end and after sales I supposed. [..]" - Maria Barker, 5/5 star rating
RMB Toyota (Teesside): "Very friendly and helpful staff. I can not think of one think that would have improved my experience on this occasion."
- Pauline Cronin, 5/5 star rating
RMB Toyota (Darlington): "As per usual, excellent service from this garage. The lady on reception couldn't be more friendly and welcoming and the guys in the service dept as efficient as ever....despite the minor problem with my car being my own fault, oops!"
- Susan Elwood, 5/5 star rating
Lexus (Teesside): "Lovely cars to.view. Staff were friendly and helpful. My car was repaired and checked over. Good communication."
- Frank Stapleton, 5/5 star rating
RMB Dacia & Renault (Northallerton): "Can't fault the Dacia/Renault dealership in Northallerton so far. Sales, after sales and service have all been spot on over the past year."
- Sound Hire, 5/5 star rating
RMB Renault (Darlington): I have received "Excellent servicing for my car. The staff was very amiable and the surroundings of their new premises were very pleasant."
- Ray Sayers, 5/5 star rating
RMB Ford (Northallerton): "Only ever used parts department as im a mechanic by trade and do my own vehicles. Never had an issue with staff. Always get parts on dates and times promised. Recommended to anyone :)"
- smally_93, 5/5 star rating
RMB Autoparc: "Very professional garage, very good customer relations, pleasant reception area, free coffee, prices reasonable, plenty of parking, mot while you wait."
- Brian Chaplin, 5/5 star rating
RMB Toyota (Teesside): "Can’t recommend this garage enough, the staff are friendly and professional and the cars are of the highest quality. A photo of my fantastic Toyota RAV4."
- Peter Banks, 5/5 star rating
RMB Toyota (Darlington): "Brilliant Customer Service, and polite and helpful staff. Highly recommended."
- Fazal Rabbi, 5/5 star rating
RMB Toyota (Teesside): "Brilliant Customer Service, and polite and helpful staff. Highly recommended."
- Pete Merret, 5/5 star rating
RMB Renault (Darlington): "Got a fab deal on a new dacia ..excellent service. Highly recommend."
- Susan Blythe, 5/5 star rating