At RMB, we are committed to providing outstanding customer service, whether it’s your first visit to one of our showrooms or your fiftieth. Without the loyalty of motorists from across the north of England, we wouldn’t be the successful business we are today. We want to continue that success by delivering a personal and friendly service you can trust.
As a dealer with a reputation for quality and professionalism, we aim to ensure each and every one of our customers drives away smiling. As such, we value your feedback, be it positive or negative, and use it to improve our service. Whether you’ve visiting us to buy a new car, had your vehicle serviced, or have received help with obtaining a car via the Motability Scheme, we’d like to hear about your experience.
To view some of the reviews that recent customers have left about our dealerships, please browse through the feedback below. You can leave your own review on our Facebook page, via Google, or through an independent review site such as Car Gurus. We’ll be sure to take your feedback on board and, where necessary, act upon it. We look forward to receiving your comments.
RMB Toyota (Darlington): "Recently bought a new Toyota C-HR Hybrid from RMB Toyota Darlington. Problem free experience with knowledgeable and courteous staff. I highly recommend them." - Barrie Ivil, 5/5 star rating
RMB Toyota (Teesside): "Very friendly and helpful staff. I can not think of one think that would have improved my experience on this occasion."
- Pauline Cronin, 5/5 star rating
RMB Toyota (Northallerton): "Excellent choice of cars, relaxed environment. Very helpful salesman, Tom who went through all the options for a new purchase without being too pushy, nice people would definitely recommend this dealership"
- Anthony Henderson, 5/5 star rating
RMB Toyota (Darlington): "Brilliant Customer Service, and polite and helpful staff. Highly recommended."
- Fazal Rabbi, 5/5 star rating
RMB Toyota (Teesside): "Can’t recommend this garage enough, the staff are friendly and professional and the cars are of the highest quality. A photo of my fantastic Toyota RAV4."
- Peter Banks, 5/5 star rating
Lexus (Teesside): "Excellent service and staff, Lexus Teesside do it the way it should be done."
- David Herron, 5/5 star rating
Lexus (Teesside): "Just had the car serviced, the level of care and commitment to social distancing excellent. I'm always impressed with the great hospitality and friendliness of the staff."
- Anthony Henderson, 5/5 star rating
RMB Dacia (Northallerton): "Staff very helpful without being overbearing, will go back to view other cars before finally choosing"
- Margaret Young, 5/5 star rating
RMB Dacia (Darlington): "I'd recommend this place to anyone.great staff fantastic value for money and a great range of new,used cars.."
- Mike Cannon, 5/5 star rating
RMB Renault (Northallerton): "I would highly recommend RMB Renault Northallerton as they are not pushy they let us look around all the cars till we found one we are happy with they dealt with our complex situation we are so happy with the car we have now unlike some other garages I will recommend RMB to anyone they are good at what they do and still willing to help even when its just silly little things like setting the radio"
- Chrissie Kendall, 5/5 star rating
RMB Renault (Darlington): "I've purchased a Renault Zoe ZE50 Iconic from them and they've been very helpful."
- Colin Begg, 5/5 star rating
RMB Autoparc: "Very professional garage, very good customer relations, pleasant reception area, free coffee, prices reasonable, plenty of parking, mot while you wait."
- Brian Chaplin, 5/5 star rating