RMB Accident Repair Centre is based in the North East and approved by Volkswagen, affording your vehicle the best care by our Volkswagen trained specialists.
Being approved by Volkswagen as an accident repair centre means that our bodyshop upholds the standards set by Volkswagen UK and proudly ensures that all of our repairs meet Volkswagen factory standards giving you peace of mind. Our team of manufacturer trained body and paint technicians have undergone extensive Volkswagen training and will ensure your vehicle is repaired back to Volkswagen factory standards. When working on your vehicle we will only use genuine Volkswagen parts and approved repair methods.
Our trained specialists offer genuine repair, with the latest diagnostic technology and specialist equipment. To ensure we uphold Volkswagen UK's standards we are quality checked each year to make sure our customers receive the best care and repairs to their vehicles.
In addition, our team of fully trained estimators are available to give you advice about the best repair options for your vehicle, can provide a free no obligation quote and liaise directly with your insurance company (where necessary) about the repairs, minimising the hassle for you.
Alongside this we offer a free collection and delivery service or courtesy car, all work is fully insured and all paint and bodywork is guaranteed.
And finally - we promise you that your Volkswagen will remain a Volkswagen, that’s our Repair Authenticity Guarantee
A few days after your car is returned to you, Volkswagen will send a short customer survey invitation to you by email and we would be most grateful if you would complete this for us. Watch out for it in your email inbox and also please check your spam/junk folder just in case it’s in there. Your opinion is really important to both us and Volkswagen, so we would love to hear your thoughts on our service.