About Renault Assistance and Accident Repairs

New Renault vehicles registered after February 1, 2012 include the Renault 4+ package. This includes a four-year warranty and four years’ Roadside Assistance, provided in partnership with the RAC.

Anyone driving your Renault is covered, and it’s transferable. Even if you haven’t owned your Renault from new, if it’s less than four years since it was registered, you’re covered automatically, free of charge.

Your cover includes assistance at the roadside and at home. If your vehicle needs recovering, or you need alternative transport to reach your destination, this is also provided.

Cover for wheel changes/punctures is valid for the first three years. During this time, you are also covered in Europe. You can extend this cover for the fourth year for just £75. Call 0800 151 0644 to purchase additional cover.

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Renault Assistance
Woman Calling For Road Assistance

If you have broken down now, call 01609 711271.

The operator will ask for the following:

  • The car’s registration number
  • The model and colour
  • Where you are
  • What you think the problem is
  • Your name and home address
  • A telephone number

Make sure you have this information handy. If you’re feeling vulnerable or in a dangerous position, make sure the operator knows. We can ensure you are put to the front of the queue.

When someone is on their way, make your way to a safe place near your car. If the problem resolves itself before someone arrives, call again to cancel the request.

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If you have had an accident…

You have the right to choose where your Renault is repaired. Insist to your insurer that the car is repaired by RMB Renault, and you can be sure that only genuine Renault parts will be used.

You will receive a five-year guarantee on all accident repairs and your warranty will be safeguarded because only approved parts will be used. Your Renault’s 12-year Anti-Corrosion Warranty will also be maintained.

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Changing Tyres Of A Vehicle
4 Years Warranty and Renault Assistance

Level of Cover Description of Cover

Years 1 to 3

(month 0-36)

Year 4

(month 37-48)

Roadside Rescue We’ll fix your Renault at the roadside, or tow it to the nearest Renault Authorised Repairer or destination of your choice. Included Included
At Home If your Renault won’t start, we'll attend if your car breaks down at home. You can even book a time for us to come and fix your car. Included Included
Recovery We will take you, up to 7 passengers and your car to your chosen destination anywhere in mainland UK. Included Included
Onward Travel We will provide a courtesy car, hotel accommodation or alternative transport for you and up to 7 passengers. Included Included
Wheel Change / Punctures # If you don’t have a spare wheel and we can’t make a repair, we’ll install a multi-fit wheel onto your vehicle
(compatible on 90% of Renaults) or take you to a Renault Approved Dealer or location of your choice within the territory.†
Included Not Included
European Rescue Includes cover across the continent, English speaking incident managers and transport back to the UK if necessary.^ Included Not Included